Terms of Use

Last updated: April 2026

Thank you for choosing Cozyla!

Cozyla US Corp. (“Cozyla,” “we,” “us,” or “our”) provides device software and phone applications (the “Software”) for the purpose of setting up, controlling, and operating the device, as well as for providing content and other types of services (the “Services”).

We provide the device software pre-installed on Cozyla products, while the user (“you”) will need to download the corresponding phone application from an application store, such as the Apple App Store for iOS users or the Google Play Store for Android users.

The Services are provided subject to these terms and conditions (the “Terms”). You accept these Terms by clicking the “Next” button during Software setup and/or by using the Services. If you do not accept these Terms, you must return the smart calendar to the retailer from whom you purchased it and cease using the Services. These Terms may be updated from time to time. You agree to be bound by the updated Terms by continuing to use the Services after being notified of updates.

1. Use of Services

a. Internet Connection & Transmission

You will need an Internet connection to use the Services. You are responsible for providing the Internet connection and for paying any costs associated with it.

You consent to the transmission of standard device information (including, but not limited to, technical information about your device, system, application software, and peripherals) over the Internet to us.

The quality and responsiveness of the Services may be negatively affected if your Internet connection is of poor quality.

b. Cozyla or Third-Party Account

You will need an account (“Account” or “Cozyla ID”) with Cozyla to access the Services. For Cozyla ID information, please refer to the instructions on our calendar devices.

If you choose to set up an Account or a Cozyla ID with us, you represent and warrant to us that all information you provide to us is true, accurate, current, and complete, and you agree to maintain and promptly update such information to keep it true, accurate, current, and complete. If we believe or suspect that such information is untrue, inaccurate, not current, or incomplete, we may deny or terminate your access to the Services (or any portion thereof). When you create an Account, you will be asked to choose a Cozyla ID (which may be an email address) and a password. You may not transfer or share your username and password with any third party. You are solely responsible for maintaining the confidentiality of your Account login credentials, including, but not limited to, taking measures to prevent unauthorized access by protecting your login credentials. You are solely responsible for any and all use of your Account and all activities that occur under your Account.

c. YouTube, Google Photos, and Other Third-Party Services

Cozyla products allow you to access and use certain features built on YouTube services. By using any features of the Services built on YouTube API services, you agree to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms).

Cozyla products allow you to view selected albums from Google Photos by signing in with your Google account. The Services may also enable you to access or purchase products or services from other third parties. Google Photos and these other services are collectively referred to as “Third-Party Services.”

Third-Party Services are subject to the terms and conditions separately agreed between you and the third parties, if any. Third-Party Services are beyond Cozyla’s control and do not necessarily reflect Cozyla’s views. Cozyla does not endorse or approve Third-Party Services and makes no warranty, representation, or undertaking regarding Third-Party Services. Cozyla will not be liable for any claims and/or damages that may arise to you in connection with any Third-Party Service.

d. Availability

We strive to maintain the Services, but like all online services, our Services may occasionally suffer disruptions and breakdowns, and their availability and performance may vary depending on region and other factors.

We may remove or change features of a Service or discontinue a Service (including access to a Third-Party Service) at any time.

We make no representations or warranties regarding the availability or continued existence of a Service or its features. You agree that we may change, improve, suspend, or discontinue specifications, functions, or features of the Services from time to time without prior notice. To the extent permitted by law, we are not liable for any interruptions or losses you may incur as a result of such interruptions, failures, or deviations, changes, or discontinuation of a Service or its features.

Upon termination/discontinuation of a Service by you or us, you will no longer be able to access that Service and any related data you may have provided to us. You should have a regular backup plan for this data.

e. Notifications

We may send you notifications regarding the Services through the contact details you provide and/or through the device software or phone applications. Such notifications may include, among others, our offerings for new products, services, or features, or changes or discontinuation of a Service or its features. Your consent to use the Services constitutes consent to receive such notifications.

f. AI Services

We use Artificial Intelligence (“AI”) technologies to enhance your experience and provide world-class Services. Certain features of our Services may be powered by AI systems that process data to generate responses. By using these AI-powered features, you agree to our AI Usage Policy. You may not use the AI Services to create, share, or transmit content that violates any laws, infringes on the rights of others, or violates our Terms (including the AI Usage Policy).

g. Memberships

(a) Membership Fee. Cozyla offers optional paid membership plans, including Calendar Essential, Calendar Super, and Routie Super (each, a “Membership”). Memberships can be purchased through cozyla.com (operated by Recharge), via QR code payment directly on the device, or via in-app purchase on the Apple App Store or Google Play Store. All billing, payment processing, and management of memberships are handled through the respective third-party platform – Recharge for purchases on cozyla.com, and Apple or Google for purchases made through their respective stores. Membership fees, renewal terms, and accepted payment methods are subject to the terms of the platform through which you make the purchase. We may offer free trials at our sole discretion; this may require providing a payment method, and your paid membership will automatically begin after the trial period ends unless you cancel beforehand. We reserve the right to verify eligibility for free trials and to limit them to one trial per user, household, or device.

(b) Pricing. We reserve the right to change membership prices at any time. For memberships managed through cozyla.com, we will notify you with reasonable advance notice before a price change becomes effective upon renewal. For memberships through the App Store or Google Play Store, price changes are subject to the policies of the respective platforms.

(c) Account Linking. For memberships purchased on cozyla.com, you may need to link the membership to your Cozyla account. To do so, use the email address or activation code from your purchase confirmation. Memberships purchased via QR code payment on the device or via in-app purchase will be automatically linked to the Cozyla account active on your device at the time of purchase.

(d) Failed Renewal Payment. If a recurring payment attempt fails, your access to the membership may be suspended, and you may be notified by the respective payment platform. Cozyla does not grant any additional grace period. To restore access, please update your payment information on the relevant platform and resubscribe.

(e) Cancellation. You can cancel your membership at any time through the platform where it was purchased. The Cozyla app and device settings provide access to membership management, from where you will be redirected to the appropriate platform to complete the cancellation. After cancellation, your membership will remain active until the end of the current billing period.

(f) Refunds. Membership fees are generally non-refundable. Any refunds are subject to the policies of the platform through which your membership was purchased – Recharge for purchases via cozyla.com or via QR code payment on the device, or Apple and Google for purchases in the App Store and Google Play Store. Please contact the respective platform directly for refund requests. To the extent required by law, statutory refund rights remain unaffected by this provision.

2. Content and Intellectual Property Rights

We may provide you with content and related services through Cozyla products. You may only use the content as permitted under specific terms and conditions (if any) and applicable intellectual property laws.

Third-party content may be made available to you through the Software or Services (the “Third-Party Content”). As we do not control Third-Party Content, you agree that we are not responsible for such content. We do not guarantee the accuracy, timeliness, suitability, or quality of the information in such Third-Party Content, and we assume no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful Third-Party Content provided by third parties, or for any infringement of third-party rights in connection with such content. Your rights to use such Third-Party Content are subject to the terms agreed between you and the third party.

3. Privacy

Information provided to Cozyla will be handled at all times in accordance with Cozyla’s Privacy Policy, which can be viewed at: https://www.cozyla.com/pages/privacy-policy

Any information you provide to a third-party service provider is subject to that third party’s privacy policy, if any. You understand and agree that Cozyla assumes no liability or responsibility for any data or data loss resulting from your provision of data to a third-party service provider.

4. Software

The Software we provide to you as part of the Services is subject to the following terms:

  • a. The Software and all intellectual property rights (including copyrights) in the Software are owned by Cozyla or a Cozyla supplier or licensor and are licensed, not sold or assigned. Cozyla grants you a non-exclusive license to use the Software if you lawfully acquire it. You may install and use a single copy of the Software on a single device.

  • b. You may not (1) use, copy, modify, or distribute the Software except as provided in this Agreement or in a manner that violates applicable laws, including but not limited to copyright laws; (2) reverse assemble, reverse compile, or otherwise translate the Software, unless expressly permitted by law without the possibility of contractual waiver; or (3) transfer, sublicense, rent, or lease the Software.

  • c. Cozyla uses a software program to update the Software. By default, critical updates are automatically downloaded and installed. We recommend that you keep the default settings, but you can disable the automatic function by changing the settings. Updates are considered critical if they are necessary for the device to function or for the Services to be properly provided. Failure to install critical updates may result in hardware failures, service interruptions, data loss, or other serious problems.

     

  • d. Parts of the Software, updates, or patches may contain open-source software that is licensed under a specific open-source license. To the extent that these terms conflict with the terms of such open-source license, the terms of that open-source license will apply to the corresponding open-source software.

     

  • e. Some software programs, updates or patches may include third-party components. These third-party components are provided to you under separate terms and conditions that are different from these terms. The third party's license terms and use restrictions govern the use of these components exclusively.

  • f. Due to the varying content formats, the software may not support all file formats. Some files may not be playable on our devices.

    • 5. No Warranty

    The services and software are provided to you "AS IS."

    SUBJECT TO STATUTORY WARRANTIES THAT CANNOT BE EXCLUDED, COZYLA MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES, CONDITIONS OR WARRANTIES OF MERCHANTABILITY, QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT IN RELATION TO THE SERVICES, IF ANY.

    6. Limitation of Liability

    SOME COUNTRIES AND JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CONSEQUENTIAL, DIRECT, INDIRECT, OR OTHER DAMAGES IN CONTRACTS WITH CONSUMERS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COZYLA BE LIABLE FOR ANY DIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFIT, REVENUE, OR DATA.

    Should circumstances arise in which you are entitled to claim damages from us due to our failure or other liability, our total liability shall not exceed the higher of what you paid for the services or USD 250. This limit does not apply to damages resulting from injury to life, body or health (including death) and/or to damages to real estate, movable property, or other damages for which we must be held liable by law.

    This limit also applies collectively to our suppliers and resellers. It is the maximum amount for which we, our suppliers, and resellers are jointly responsible.

    SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOLLOWING LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. UNDER NO CIRCUMSTANCES SHALL WE, OUR SUPPLIERS, OR RESELLERS BE LIABLE FOR ANY OF THE FOLLOWING, EVEN IF ADVISED OF THEIR POSSIBILITY: 1) CLAIMS BY THIRD PARTIES AGAINST YOU FOR DAMAGES; 2) LOSS OR DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES, OR FOR ECONOMIC CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, BUSINESS REVENUE, GOODWILL, OR ANTICIPATED SAVINGS.

    7. General

    • a. In the event that any of these terms are declared invalid or unenforceable, the remaining terms shall remain in full force and effect.

    • b. You agree to comply with all applicable export and import laws and regulations.

    • c. To the extent permitted by applicable law, these terms shall be governed by the laws of the State of New York, notwithstanding its conflict of law provisions. To the extent permitted by applicable law, neither you nor we may bring an action under these terms more than two (2) years after the cause of action arises, unless local law otherwise provides for this without the possibility of contractual waiver or limitation. To the extent permitted by applicable law, the parties expressly waive any right to a jury trial for disputes related to this agreement.

    • d. To the extent permitted by applicable law, you agree that we may amend these terms at any time without incurring any liability to you. Such amendments may be necessary, for example, to provide additional features or services, or due to legal requirements. These amended terms shall become effective immediately upon your acceptance or, if you do not accept them, fifteen (15) days after notice is sent to you. However, amendments required by laws and regulations shall become effective immediately upon their publication by us. If you do not agree to the amended terms, you should stop using the services.

    • e. These terms may also be available in other languages. To the extent permitted by applicable law, in case of contradictions between the English version and a version in another language, the English version shall prevail.

    • f. This section, as well as sections 3, 5, and 6, shall survive any termination or expiration of these terms.